place an order
You may place an order for wedding bands or
DVDs in one of the following two ways.
- Call us at (800) 374-6423 and place your order by phone
anytime Monday through Friday 9-6 EST.
- You may place your order by Email: mokume@morrisbb.net. Just
tell us which
design you're interested in, give us your phone number and time you can
be reached and we will call you back to confirm your order and collect
billing information.
Guarantee and
Returns Policy
All STEVE MIDGETT MOKUME jewelry purchased from Earthshine
Mokume, Inc. is guaranteed to be first quality, free from any defect in
materials or workmanship. We use only plumb golds and platinum and
comply with all federal stamping laws for the jewelry industry. If you
believe your purchase to be defective you may return it to us for
repair or replacement. After examining your purchase, if we determine
the product is indeed defective, we will repair or replace your item at
our option, without charge to you. Every effort is made to resolve
these issues quickly, usually within 5 working days. We do not
guarantee items that have been subject to abuse or adverse chemical
environments. We can not control color variations or guarantee
individual purchasers' allergic reactions to certain alloys used in our
jewelry.
We guarantee that all STEVE MIDGETT MOKUME rings are delivered in the
size ordered. If a ring does not fit, and we determine that the ring
was delivered in a size other than the size ordered, we will replace or
resize the band at no additional charge. It is the customer's
responsibility to provide the correct ring size.
No unauthorzed returns will be accepted. All returns of unworn jewelry
must be received by us within 10 days of the invoice date. Because all
jewelry is individually made to order there is a 20% return fee, based
on the original purchase price.
At Earthshine we use only diamonds certified by independent gemological
laboratories. Copies of individual stone certificates are available for
examination by serious buyers. Jewelry with stones is not returnable.
Accepting
Commissions
I will be accepting limited commissions on the original line of
Steve Midgett Mokume /Earthshine Mokume Gane wedding bands. Please
contact me via email or phone to discuss commissioning a ring or other
piece of work.
